HOW DOES THE DELIVERY SERVICE WORK
We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion, and we use a large network of couriers to deliver goods.
We allocate the delivery partner based on the delivery method selected and the value of your order.
All delivery options are fully tracked and we’ll email you a link to your tracking information once your parcel has been shipped from our warehouse.
You can also track your orders by going to 17TRACK.NET and viewing your most recent orders. First insert the tracking number and after just click ‘Track’ and you’ll be directed to the tracking page.
If you provide a valid mobile number on your CREW APPAREL SHOP account, our delivery partner will also send you SMS delivery notifications.
Delivery services available are:
Shipping rates & delivery estimates
- Standard Delivery---7-15 business days---£3.45
- Express Delivery-----5-7 business days---£12.85
Worldwide Shipping rates & delivery estimates
- International Standard Delivery----5-7 business days---£6.75
- International Economy Delivery----5-7 business days---£2.95
*We try our hardest to meet all delivery times, but, very occasionally, there may be delays, especially during busy periods (including sale). There might also be other factors, too… stuff like postal/delivery partner delays, traffic delays, logistics, bad weather or if our delivery partners are unable to access the delivery address. We'll keep you as updated as we can, though, and you should be able to track your parcel’s progress. If you have any other issues, feel free to contact Customer Service. Please see the checkout page for up-to-date estimates of delivery and cut-off times, as occasionally (e.g., the reasons above) these delivery services may not be available, or order cut-off times may need to be amended and/or delivery times may need to be extended. However, we'll always work hard to keep these temporary changes to a minimum. We can't be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the delivery partner.